FAQ
Frequently Asked Questions (FAQ)
1. What is Octag AI?
Octag AI is your personal media analysis expert. You can upload photos or videos, and our AI scans them to provide detailed insights such as identifying people, possible social media profiles, and other key details.
2. How do I use the app?
Simply open Octag AI, upload a photo or video, and our AI will analyze it instantly. Your results are delivered directly to your private in-app inbox.
3. Is my data private and secure?
Yes. Privacy is our top priority. All media you upload is processed securely, and your results are delivered only to you. We never sell your data to third parties.
4. Can I access my past uploads?
Yes! All your uploads and results are saved in your Personal Gallery, so you can review your history anytime.
5. What types of media can I upload?
You can upload most common photo and video formats, including JPG, PNG, MP4, and MOV. For best results, use clear, high-quality images or videos.
6. Do I need a subscription to use Octag AI?
You can try Octag AI with a free upload. After that, you can choose from flexible plans—daily passes, monthly subscriptions, or unlimited tiers—depending on your needs.
7. Can I contact support directly?
Absolutely! You can message our team directly inside the app for any help, feedback, or account questions.
8. Does Octag AI guarantee results?
Our AI is constantly improving, but results depend on the clarity and quality of the media provided. We cannot guarantee identification in every case, but we work hard to deliver the most accurate insights possible.
9. What devices are supported?
Octag AI is available for both iOS and Android. Make sure your app is updated to the latest version for the best experience.
10. How do I report an issue or suggest a feature?
You can reach out through the in-app support chat or email us at hello@octagai.com We love hearing your ideas!
⚡ Still have questions? Contact us directly in the app or via email—we’re here to help.
